Please note that due to the current global Covid-19 Pandemic many postal lanes are interupted and delays in shipping are to be expected. Please read our Blog Post about the latest status of available shipping options.
Your order is safe with us. We guarantee you the delivery of your order. If your purchase is not successfully delivered, you have the right of a reshipment or a full refund.
Once you place your order and the payment is confirmed it will be processed in our logistics centre and we will ship your order Monday to Friday expect for holidays. Every order can be tracked, and the tracking ID will be provided automatically via email once the order has been packed and shipped.
Shipping times vary by destination but are in general between 5-14 business days, the exact time depends on your country of living. All parcels will be packed discreet and not have any indication of the content visible on the outside.
Due to the current Covid-19 interruptions in global supply chains tracking might only be online after 6-7 days and delivery times are uncertain, they might exceed 30 days. Customs and postal operations are also working under operational constraints due to greatly reduced manpower and transportation.
For the most accurate information regarding deliveries to your area, we recommend checking with your local carriers and/or governments to see if deliveries may be restricted or disrupted, affecting the estimated delivery date for your order.
If you experience any other issues with a delivery kindly contact our support.
We do currently not ship to the following countries: Germany, Italy, Israel and Singapore.
To protect the safety and wellbeing of patients, government regulations prohibit the returning of any pharmaceutical product once it has left the pharmacy. These regulations apply in all countries.